Help centre
Frequently asked questions
Everything you need to know about LeadTYZER. Can't find what you're looking for? Contact us.
Getting started
What is LeadTYZER?
LeadTYZER is a premium B2B lead generation platform that sources, verifies, AI-scores, and delivers verified business contacts across 195 countries. Every email is verified via Hunter.io. Every lead is scored 1-100 by AI across 12 data points. Every order is reviewed and approved by a human before delivery.
Is there a free trial?
No. LeadTYZER is full premium from day one. We operate on the principle that serious B2B outbound requires serious data quality. Every plan gives you immediate access to verified, human-approved leads with no trial credits and no limitations.
How do I get started?
Sign up at leadtyzer.com/signup, choose a plan, complete a quick KYC verification (required for all accounts), and place your first order using the TYZER AI builder. Describe your target audience in plain language and we handle the rest.
What is TYZER AI?
TYZER AI is our built-in order builder that converts plain language audience descriptions into precise lead criteria. You describe who you want to reach, and it sets the country, sector, contact channel, seniority, and targeting parameters automatically.
Quality and verification
How does the quality gate work?
Every lead must pass two mandatory checks: (1) an AI quality score of 70 or above out of 100, assessed across 12 data points including company size, contact seniority, data freshness, LinkedIn verification, and intent signals, and (2) email verification via Hunter.io confirming deliverability. Leads failing either check are discarded and never delivered.
What does "human approved" mean?
After AI scoring and email verification, every batch of leads is reviewed by a designated human approver on our team before release. The approver receives a Telegram notification with full order details and quality metrics, and must explicitly confirm delivery. Zero leads are released without this confirmation - ever.
What is the deliverability rate?
Our measured deliverability rate is 98.7% across all delivered leads. This is achieved by combining Hunter.io real-time email verification with our 90-day re-verification cycle, ensuring contacts remain current.
Where do the leads come from?
We source from 17+ verified sources including government business registries (Companies House UK, SIRENE France, MERSIS Turkey, ACRA Singapore, UAE Open Data Portal, Mauritius Business Registry), certificate transparency logs covering all 1,593 TLDs, business directories (Yellow Pages 50+ countries, Europages, Kompass), Google Maps, OpenStreetMap, and intent signal feeds. Apollo.io is used only as a last resort when other sources cannot fill an order.
Pricing and billing
What are the plans?
Starter at £499/month (500 leads, 2 countries, CSV export). Growth at £999/month (1,500 leads, 5 countries, API access). Scale at £1,999/month (4,000 leads, 15 countries, WhatsApp and Telegram delivery). Agency at £4,999/month (15,000 leads, 195 countries, white label, sub-accounts, all channels).
What is urgent delivery?
For an additional £15 on any order, your order jumps to the priority queue and the approver is notified with a 30-minute response request. Urgent orders are typically delivered in under 2 hours.
How are extra leads billed?
Extra leads beyond your monthly quota are billed at month end via Stripe Meter. The per-lead rate depends on your plan: Starter £1.00, Growth £0.80, Scale £0.70, Agency £0.60.
Can I cancel?
Yes, cancel any time before your next billing date and you keep access until the end of the paid period. No cancellation fees, no questions asked.
Do unused leads roll over?
No. Monthly quota resets on your billing anniversary. Annual plans allocate the full year upfront and can be used at any rate.
Delivery and formats
What delivery channels are available?
Depending on your plan: email addresses, work phone numbers, WhatsApp-verified numbers (Scale and above), Telegram handles, Instagram profiles, TikTok handles, LinkedIn profiles, and physical addresses. Not all channels are available for every contact - we only deliver verified channels we can confirm.
What file formats do you deliver?
CSV, Excel (.xlsx), JSON, vCard (.vcf), and plain text (.txt). Select your preferred format when placing each order. Scale and Agency clients can also receive leads via API webhook.
How long does delivery take?
Standard orders are delivered within 24 hours. Urgent orders (with the +£15 add-on) are delivered in under 2 hours. Delivery time includes sourcing, verification, AI scoring, and human approval.
Legal and GDPR
Is LeadTYZER GDPR compliant?
Yes. LeadTYZER processes only B2B professional data (business email addresses, job titles, company names, and publicly available business contact information) under the lawful basis of Legitimate Interests (Article 6(1)(f) GDPR). We have conducted a Legitimate Interests Assessment. All contacts have the right to opt out permanently at leadtyzer.com/optout.
Who is the data controller?
iTYZER Ltd (Company No. 16817299), registered in England and Wales. ICO-registered. Contact: privacy@leadtyzer.com
How do you handle opt-outs?
Any contact can submit an opt-out at leadtyzer.com/optout or email privacy@leadtyzer.com. Opted-out contacts are immediately removed from all active lead pools and permanently excluded from future delivery to any client. The opted_out flag is applied at the database level.
Do you sign a Data Processing Agreement?
Yes. A Data Processing Agreement is available to all clients at leadtyzer.com/data-processing. For Agency clients requiring custom DPA terms, contact hello@leadtyzer.com.